FAQ
About Cardy
Who is Cardy?
Cardy is a 100% New Zealand-owned business technology company that has been helping NZ businesses work smarter since the 1970s. We supply and support managed print, digital displays, VoIP and communications, and label solutions — all backed by local expertise and hands-on service.
Where are you based?
Our team is based in Auckland and Whangarei. We work with businesses across New Zealand.
Are you New Zealand owned?
Yes — 100%. Cardy is proudly New Zealand owned, with no offshore parent company. When you deal with us, you deal with locals who understand your business environment.
Managed Print
What is managed print?
Managed print is a simple, all-inclusive way to handle your office printing. Instead of buying a printer outright and dealing with maintenance, supplies, and repairs yourself, you get the right device for your needs for a fixed monthly fee — everything included, one easy invoice.
What brands do you supply?
We partner with leading global manufacturers including Canon, HP, Konica Minolta, and Brother. Because we're not tied to a single brand, we recommend the device that genuinely suits your needs — not the one we're pushed to sell.
My printer is producing poor quality. What do I do?
Call us straight away on 0800 866 377. We can often diagnose the issue over the phone. If it's a consumables problem we'll sort it at no charge. If your device needs a technician, our service rates are competitive and our team is experienced across all major brands.
Can you service printers that aren't under a managed print agreement?
Yes. We repair and maintain printers outside of managed print contracts too. Get in touch and we'll work out the best option for you.
What happens to my old printer or copier?
We can advise on responsible disposal and recycling. If you're upgrading through Cardy, we'll help manage the transition.
Label Solutions
What kinds of label printing do you support?
We supply professional label printers, finishing equipment, rewinders, unwinders, laminators, and label media for a wide range of applications — from product and shipping labels through to industrial, food and beverage, and on-demand personalised labels.
Can I print short runs in-house rather than outsourcing?
Yes — that's one of the key advantages of the equipment we supply. On-demand, short-run label printing in-house reduces costs, cuts turnaround times, and gives you full control over your labels without minimum order quantities.
Do you supply label media as well as equipment?
Yes. We supply a full range of compatible label media including coated and uncoated papers, synthetics, clear and white substrates, and specialist materials for cold storage, outdoor, and industrial use.
Digital Displays
What is digital signage?
Digital signage is the use of screens — from single displays through to large video walls — to communicate with customers, staff, or visitors. It can be used for wayfinding, promotions, menus, corporate communications, welcome screens, and more.
What brands do you work with for displays?
We work with leading display brands including Samsung and Maxhub, supplying solutions from single screens through to full multi-display installations.
Do you handle installation?
Yes. We supply, install, and support digital display solutions. Get in touch to discuss your space and requirements.
VoIP & Communications
What is VoIP?
VoIP (Voice over Internet Protocol) is a modern phone system that runs over your internet connection rather than traditional phone lines. It's flexible, scalable, and typically more cost-effective than legacy phone systems — particularly for businesses with multiple sites or remote staff.
Can VoIP work for a small business?
Absolutely. VoIP systems scale from a single-person office up to large multi-site organisations. We'll recommend the right solution for your size and how you work.
Recycling & Sustainability
Do you collect empty cartridges?
Yes. We collect empty cartridges for recycling and rebuilding. Call our collections line on 0800 866 377 or courier empties to us at: Cardy Ltd, 9G Airborne Rd, Albany, Auckland 0632.
What do I do with my old toner cartridge when I buy a new one?
If you purchased your replacement from us, simply courier the empty back to our Albany address and we'll handle recycling responsibly.
Getting Started
How do I get a quote?
Use our Get a Quote form on the website, call us on 0800 866 377, or email us directly. We'll get back to you promptly with a recommendation tailored to your needs.
How does billing work?
Cardy operates on a business account basis. Once your account is set up, invoicing is straightforward and handled directly with our team. Get in touch to get started.
What areas do you service?
We work with businesses across New Zealand. Our team is based in Auckland and Whangarei, with the ability to support clients nationally.